Know nothing about NLP but would like to? Are you curious and open to thinking and questioning in a different way? This course is for everyone and anyone in the workplace. It’s an introduction to new ways of working and thinking, turning negatives into positives. Make Life Easier with the gifts of NLP.
Duration: 3 days
NLP Essentials - Conscious/Unconscious - Prime Directives of the Unconscious Mind
NLP History - The NLP Masters
NLP Presuppositions (Beliefs of Excellence) – Limiting & Empowering Beliefs – Writing your own Beliefs Script – Self Esteem – Values Elicitation.
The power of the unconscious mind and the big part it plays in our results and life’s direction is a reality and more and more organizations nowadays make it priority to explore and set its mechanisms in full action.
Presuppositions or Beliefs of Excellence are essentially Beliefs that help you move forward and the core of NLP and its philosophy. They do not claim to be true or universal and you do not have to believe they are true. They are statements though when we act as if believing them, they help us expand our ways of thinking and communication and give us insights to complicated and challenging situations.
Contrary to what people may believe, the marketing people do not have a monopoly on ideas. Neither do artists, poets, scientists or film directors. Everyone has the ability to create and be innovative, and the first place to begin making improvements is to examine your beliefs. If you believe you or other people are not creative or that your or their creativity has limitations, then that’s exactly what you are likely to live up to. The pioneers of the world examine their beliefs regularly. The so called Beliefs of Excellence move us forward time and time again in any situation. The level of Self-esteem is related to our beliefs and determines our decisions and direction in life and career choices.
Characteristics & Practices of Effective Management & Communication - The Communication Model (deletion, generalization, distortion)
Listening levels - Questioning & Negotiation skills - Discovering Talent -.Power of Language
Listening is a great skill every leader needs to have. It creates the space and the time for people to express themselves and their ideas and feel heard and respected. Knowing how to structure powerful questions is another crucial skill to have; maintaining a state of curiosity and discovery creates a solid ground for growth and continuous feedback. The language and the choice of words and structures is a direct mirror of everyone’s internal world and therefore makes it imperative for any executive professional to be able to recognize the ‘hidden’ messages and at the same time use it with care and talent. Furthermore, there are other major techniques to have in mind when negotiating in any context, such as problem solving, decision making and more.
Building Rapport - Sensory Acuity – Calibration - Perceptual Positions - Dealing with criticism and learning from ‘difficult’ people
Sensory acuity is about reading emotions; noticing, recognizing and correctly interpreting the communication signals of others instead of mind reading and unfounded conclusions.
Rapport is the ability to connect with others in a way that creates a climate of trust and understanding. It increases the likelihood that the message you send is the one they receive. It is a process of responsiveness that promotes a sense of acknowledgement – usually outside of conscious awareness.
Perceptual Positions are different positions which allow us to get a different perspective of the same situation. These perception points can be understood as different states of awareness. Everyone has their model own of the world and perceptual positions make us clearly see where everyone is coming from. This has as an immediate result tolerance, understanding and promotes smooth cooperation.
Communication Frames – (Outcome, Backtrack, Relevancy, As if, Discovery, Agreement, Contrast, Appreciative, Open)
Meta-Programs (General/Specific, Proactive/Reactive, Towards/Away From, Internal/External, Sameness/Difference, Options/Procedures)
More tools to raise self-awareness in communication are provided by getting familiar with Frames and Meta-Programs. Information Frames are useful for thinking from different aspects. You can use them to clarify and focus on either your own thinking or the thinking of the group, a client or an employee. For example, the backtrack frame is used to clarify understanding of previous information before proceeding further.
Meta-Programs are deletion filters the mind uses while communicating. They focus our attention by deleting information and creating habitual patterns of thinking and behavior. Meta-Programs give clues as to how people are likely to respond in a given situation. Once you are able to identify them, you will notice the effect they have on how differently people approach their job. This has a significant influence on their results. Each Meta-Program presents two opposite ways of thinking. And you may have a preference for one over the other. Or you may use a mix of both. There is no normal range, there is only difference and so the question to ask is not whether a particular pattern is good or bad, right or wrong, but: is it useful in a specific context?
NLP Mind Set (Foundations)
(Cause & Effect, Results vs Excuses, Perception/Projection, 100% Responsibility, Mind-Body connection)
Well-formed Outcomes – Clear Purpose (Internal & External Alignment)
Having well defined and compelling goals is the very essence of management. And the energy people put into achieving those goals can produce outcomes that are much more than the goal itself. In today’s competitive business environment, it is time to construct outcomes that inspire and empower. That will make the journey so much more real and exciting for people. This is the bonus you get by stating outcomes rather than goals. One of the key factors is that the businesses that are successful have leaders with a mindset that ‘makes things happen’. There are many ingredients in beliefs and behavior in how to remain tenacious, passionate and positive at all times.